Refund Policy

All sales of Scales products, including the novella (soft copy), tote bags, and any digital or audio-visual content, are final.

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Due to the nature of our products, we do not offer refunds, exchanges, or returns. Please ensure your order is correct before completing your purchase.

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If your item arrives damaged during shipping, contact us at [Insert Email] within 7 days with photos of the damage. We will review your request and may offer a replacement at our discretion.

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By purchasing from Scales, you acknowledge and accept this refund policy.