Terms & Conditions

Effective date: 12 September 2025

By accessing or using this website, you agree to comply with these Terms and Conditions. Please read them carefully before purchasing or using our services.
 

Scales offers physical products (novella, tote bags) and an audio-visual experience. Product images, descriptions, and prices are accurate at the time of posting but may change without notice.

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All purchases are processed securely through PayPal, and payment must be confirmed before orders are shipped. Please provide accurate billing and shipping information.

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Shipping times vary by location. Domestic orders (Australia) typically arrive within 5–10 business days. International orders may take 10–25 business days, and customs fees or import taxes may apply. Scales is not responsible for delays caused by postal services or customs.

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Physical products are non-returnable.

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All content on this website, including text, images, and artwork, is copyright © Meghann Herlihy. Do not reproduce or distribute without written permission. Personal information is handled according to our Privacy Policy.

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Scales is not liable for any direct or indirect damages from use of this website or products. No guarantees are made regarding website performance, availability, or product outcomes.

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These terms are governed by the laws of Australia and disputes will be resolved in courts of this jurisdiction. We may update these terms at any time, and continued use of the website constitutes acceptance of changes.

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For questions, contact: contact@scalesnovella.com